Refills

Important info for ALL refills: 

 

Please note in order to abide by social distancing rules, ALL refills must be paid in advance by phone.
 

Refill hours for calls and "curbside" pick-ups are now: 

  • Monday: 12 - 7 pm

  • Tuesday: 12 - 7 pm

  • Wednesday: CLOSED

  • Thursday: 9 am - 4 pm

  • Friday: 9 am - 4 pm

  • Saturday and Sunday: CLOSED

** Please note that these are different from appointment hours.

Please call or email the clinic with your refill requests.

We will get back to you as soon as we are able, to get any other details we may need a process your refill. 


Please include the following in your communication:

  1. Your full name or names if you are also refilling for other family members also.

  2. What you would like refilled and how many of each refill.

  3. Which of the 3 refill pick up/ delivery options from below you would prefer.

  4. If you have moved recently please confirm your contact information.

  5. Any special instructions we need to know about our refill.


All shipping and supplement charges are subject to GST.

 


Refill Pick-Up and Delivery Options
 

Option #1: Pick-Ups


Staff will be available Monday- Friday for you to pick up pre-ordered refills. Please see our pick-up hours above.
Please note that we must keep the office door locked at this time. We ask that you call the office when you are arriving at the building so that we can get your package ready for you. We will leave your package on a chair outside the clinic door for you.

 

Option #2: Courier Service
 

If you prefer to stay home or are self-isolating you can have your refills delivered to you! Prices vary depending on delivery zones. This service is available to Edmonton, St. Abert, Sherwood Park, Leduc, Nisku, and Fort Saskatchewan.

A couple more notes:

  •  **PLEASE LET US KNOW IF YOU ARE SELF ISOLATING OR HAVE A CONFIRMED OR SUSPECTED  CASE OF COVID-19, SO THAT THE DRIVERS CAN TAKE SPECIAL PRECAUTIONS.

    • Please also let us know about any other special instructions you may have for your delivery eg. buzzer number or if you need extra time to get to the door and would like a predelivery call.

  • the drivers cannot take payment, you will need to pre-pay through the clinic for all refills.

  • the drivers will make every effort to make the delivery, please ensure that there will be someone available to meet the driver. Redeliveries will be subject to a full redelivery fee.

Option #3: Canada Post

 

We are also still offering Canada Post shipments for individuals who are outside the Edmonton area. There are 2 sizes of shippers available. A shipper will be chosen based on the size of your refill order. Prices vary depending on the size or shipper and where you would like it delivered. ​

We look forward to helping you

Suite 300, 8225-105 St NW

Edmonton AB

T6E 4H2

© 2023 by Dr. Amber McKinnon

 

Monday: 1p-7p

Tuesday: 1p-7p

Wednesday: CLOSED

Thursday: 10a-5p

Friday: 10a-5p

Saturday: by appointment

Sunday: CLOSED

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